We would like to take this opportunity to thank you for the highly professional and personalised service provided in regard to the recent sale of our Horsham property.

Your passion for and understanding of older style homes assisted us greatly in coping with the task of selling our much loved family home of over 30 years.

In a very short time you were able to produce advertising material of the highest quality including a brochure, newspaper advertisement and a virtual (online) tour.

We are very grateful for your caring and thoroughly professional manner which no doubt led to a quick and positive result for all parties.

A potentially daunting experience for us became a smooth process and positive experience thanks to your expertise and customer focused service.

With much appreciation and best wishes.

Jim and Ginny Bond

Our Mission

Total teamwork

Complete customer satisfaction

To remain profitable and have fun

Train to increase our skills

Our Values

We always speak the truth

We expect to learn everyday, and to make mistakes

We do not gossip

We do what we say and say what we do

Our policies

We always negotiate and agree on expectations, and constantly strive to achieve expectations

We maintain our Quality Systems to First National Gold standard

We recruit, develop and retain the best people

We expect everyone to strive for improvement

Everyone shall incorporate quality into everything we do

We review all our systems at least annually

We meet all statutory, legal and industry requirements

We record and analyse all non-conformance to drive improvement

Many thanks to the enthusiasm, energy and patience you brought the tasks of selling our house - and that was at the initial meeting. The whole process was conceived and carried through to a successful completion with flair and consummate professionalism.

For that we thank you and your wonderful team at First National. We also thank you all for being such a joy to work with. Good on you First National. You are our dream real estate agent!!